Top Remote Customer Success Jobs in Peoria, IL

The Technical Support Manager is responsible for ensuring customer satisfaction, providing technical support, managing customer inquiries, and working collaboratively with product and engineering teams to resolve issues. They will also identify and document processes to enhance customer onboarding.

The Senior Technical Account Manager (TAM) at Aviatrix will act as the primary technical advisor, collaborating with customers to enhance their cloud networking experience. Key responsibilities include providing architecture stability, conducting performance analysis, and advocating for customer needs while ensuring operational excellence.

The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.

The Customer Success Manager at Tellius will manage enterprise accounts, ensuring retention, adoption, and expansion of services. This involves building relationships, identifying growth opportunities, and driving project execution, while also contributing to internal processes and documentation.

The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.

CareRev is a technology platform that connects healthcare professionals with facilities directly, enabling flexible work options. They are building a resilient healthcare workforce and invite candidates to join their Talent Community for future opportunities. The company offers a range of employee benefits, including remote work and generous paid time off.

The Player Support Manager will build and oversee global player support for 1047 Games, implement support strategies, manage external vendors, track performance metrics, handle high-priority issues, and collaborate with teams to address player concerns and improve satisfaction.