Top Remote Customer Success Jobs in Ogden, UT

The Senior Customer Success Manager at Relyance AI will oversee the adoption and success of customers post-implementation, establish relationships with various stakeholders, identify opportunities for customer improvement, and collaborate with the Sales team for renewals and expansions.

The Customer Experience Manager will lead and develop a team of Leave Specialists, ensuring customer satisfaction while driving performance metrics and KPIs. Responsibilities include managing team development, building relationships with HR partners, and collaborating to improve the leave management product based on customer feedback.

The VP of Customer Success oversees the customer journey, ensuring maximum product value through onboarding and support. This role develops customer satisfaction strategies, manages customer success teams, and utilizes data to enhance customer engagement and retention.

The Sr. Benefits Specialist is responsible for managing the daily administration of employee benefits programs, including health plans, retirement benefits, leave of absences, and compliance with regulations. This role involves collaborating with employees and vendors, processing enrollments and claims, and ensuring the accuracy of benefits data. The specialist will also support open enrollment and evaluate costs and efficiencies of benefits programs.

The Customer Success Consultant at Cengage Group focuses on building and nurturing relationships with key accounts to enhance customer satisfaction and retention. This role includes consulting, project management, account management, and data analysis, requiring collaboration with internal teams to consult on product implementation and customer support.

The Technical Account Manager at Availity is responsible for fostering client relationships and ensuring customer success by addressing technical challenges, providing strategic guidance, and collaborating with internal teams. This role acts as a trusted advisor, optimizing the use of the company’s healthcare solutions.

The Telepharmacist performs remote pharmacy duties across multiple hospitals, engaging with clinicians to improve patient outcomes. Responsibilities include reviewing medication orders, conducting clinical interventions, and ensuring compliance with regulations. They must learn various pharmacy information systems and maintain accurate records while providing quality care and drug information to clients.