Top Remote Customer Success Jobs in Louisville, KY

The Client Experience Associate will support clients by learning the Movable Ink platform, assisting Client Experience Managers, gathering requirements for campaigns, preparing reports, managing schedules, and troubleshooting queries, ultimately aiming for self-management of client accounts in the future.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.

The Corporate Quality System Specialist leads the implementation and continuous improvement of GTI's global eQMS, focusing on monitoring, reporting, training, and troubleshooting. Responsibilities include customizing workflows, managing software licenses, maintaining regulatory compliance, providing user support, and enhancing system efficiencies.

As an AML Specialist, you will review AML investigations, support KYC investigations, and ensure compliance with AML policies. Your role includes analyzing transaction monitoring alerts, drafting reports on suspicious activities, conducting enhanced due diligence, and staying updated on financial crime trends.

The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.

As a Sr. Customer Education Manager at Pluralsight, responsible for planning, executing, and evaluating self-serve content to help customers achieve business outcomes. Collaborate with cross-functional teams to create engaging educational content. Utilize data to improve content effectiveness and measure learning metrics. Lead projects and manage customer education strategies.

As a Performance Specialist, you will analyze customer service performance metrics, identify trends, provide feedback to supervisors, and develop initiatives to improve performance. Responsibilities include working with leadership to understand KPI performance, conducting quality evaluations of support representatives, and coaching new hires.