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Top Remote Customer Success Jobs in Lincoln, NE
Fintech
The Mortgage Customer Outreach Specialist collects on delinquent mortgage loans by initiating contact with consumers in early default stages. They assess consumer financial situations, arrange repayment plans, adhere to compliance regulations, handle inbound calls regarding mortgage products, and address problematic account situations. They also maintain audit standards and promote a diverse work environment.
Hardware • Semiconductor
Provide support to customers with system commissioning, repairs, and maintenance. Develop close relationships to facilitate product sales and feedback for improvements. Complete field reports and perform additional duties as required.
Top Skills:
ElectronicsPlcRf
Healthtech • Software
As a Client Success Director, you'll oversee client relations, ensuring satisfaction and growth while analyzing metrics to enhance client success. Responsibilities include relationship management, strategy development, advocacy, and issue resolution, along with supporting cross-selling and upselling efforts to increase client retention and revenue.
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Information Technology • Legal Tech
The Customer Success Manager at Marigold engages with enterprise customers to drive satisfaction, retention, and growth. Responsibilities include managing a portfolio, providing consultative support, leading reviews, advocating for customer needs, and participating in the sales cycle. The role requires excellent relationship management and problem-solving skills.
Top Skills:
SaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues related to JavaScript, APIs, and digital marketing tools. This involves guiding clients on product implementation, resolving complex problems, and ensuring customers maximize their use of Tealium's services. The role requires a strong technical background and exceptional communication skills to deliver tailored solutions and enhance customer satisfaction.
Top Skills:
JavaScript
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support at Genesys is responsible for leading global customer support operations, enhancing customer experiences, and implementing AI-driven automation. This strategic role involves optimizing processes, driving operational excellence, and fostering a high-performing support team while collaborating across multiple departments to improve customer satisfaction.
Top Skills:
AWSAzureGCP
Software
As a Success Engagement Manager, you will drive student success through outreach, personalized coaching, and strategic initiatives. Your role includes managing SMS communication, delivering video coaching, and supporting admissions outreach to enhance student engagement and progress. Collaboration with cross-functional teams to improve workflows and outcomes while maintaining a strong focus on student satisfaction and business objectives is essential.
Insurance • Financial Services
The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.
Aerospace • Payments • Security • Transportation • Cybersecurity
The Sr. Customer Success Manager is responsible for managing strategic relationships with customers, driving post-sales success, negotiating renewals, and collaborating on strategic account roadmaps. This role requires understanding customer goals, leading business reviews, and influencing internal resources to enhance customer success and retention with a digital focus.
Cloud • Software
The Data Cloud Practices Architect at Salesforce is responsible for managing customer engagements with a focus on Data Cloud projects, providing technical expertise, mentoring internal teams, and enhancing customer relationships while ensuring high satisfaction rates. This role blends project leadership with employee enablement.
Top Skills:
Salesforce
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