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Top Remote Customer Success Jobs in Hartford, CT
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Cloud • Legal Tech • Software
Implementation Specialists at Agiloft design and configure systems to optimize clients' contract lifecycle management processes. Responsibilities include collaborating with project teams, leading implementation efforts, analyzing customer data, and providing training. Candidates should possess technical expertise, strong analytical skills, and the ability to communicate effectively with customers.
Top Skills:
AgiloftAlteryxExcelMs DynamicsPower BISalesforceTableau
Fintech
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
Software
The Customer Success Manager is responsible for building strategic relationships with enterprise-level customers, ensuring customer satisfaction, advocating for customer needs, and managing account activities to maximize revenue and product adoption. This role involves collaboration with various teams to resolve technical issues and enhance customer experience, as well as identifying opportunities for account growth.
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Healthtech
Manage electronic paperwork for insurance companies, curate documents for internal database, and respond to customer inquiries via phone, email, and chat. Ensure accurate data entry and documentation, adhere to procedures, and participate in training programs while escalating complex issues as necessary.
Cloud • Information Technology • Analytics
The Customer Success Architect provides technical expertise for post-sales customer experiences, ensuring clients meet their objectives. Responsibilities include advising on best practices, capturing customer feedback, identifying new use cases for account growth, and supporting multiple roles within the company.
Top Skills:
BigQueryRedshiftSnowflake
Cloud • Productivity • Sales • Software
The Customer Success Manager will manage client relationships, improve product use, conduct technical demos, and develop strategies for upselling within the Architecture, Engineering, and Construction industry. The role requires improving customer engagement and ensuring the successful implementation of INGENIOUS.BUILD's platform.
Information Technology • Marketing Tech • Software • Analytics
The Senior Technical Support Specialist will tackle complex technical challenges, build strong customer relationships, drive product innovation, and provide expert-level support for demanding customers. Responsibilities include troubleshooting technical issues, collaborating with customers, managing escalations, and maintaining technical documentation.
Top Skills:
SQL
Marketing Tech • Analytics
The Senior Customer Success Manager will manage FMCG clients, providing strategic guidance on leveraging customer insights. Responsibilities include relationship management, assessing client needs, conducting workshops, monitoring customer health, and identifying growth opportunities to ensure customer satisfaction and renewal.
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Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will oversee the adoption and success of customers post-implementation, establish relationships with various stakeholders, identify opportunities for customer improvement, and collaborate with the Sales team for renewals and expansions.
Retail • Sports • Wearables
As a Brooks Guru, you will support Brooks' sales strategy in retail locations, educate staff about product technologies, manage events, provide feedback on competitor products, and maintain relationships within the running community while ensuring optimal brand representation.
Top remote Companies in Hartford, CT Hiring Customer Success Roles
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