Top Remote Customer Success Jobs in Des Moines, IA
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
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