Top Remote Customer Success Jobs in Dallas, TX
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
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Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
This senior leadership role involves overseeing customer experience and retention for a global customer base. Responsibilities include developing success strategies, managing renewals processes, leading the customer success team, tracking performance metrics, and advocating for customer needs within the organization.
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
The Client Partner will lead business development for workforce and economic development, providing strategic guidance and creating market offerings for clients, particularly in the public sector. The role focuses on growth through collaboration with experts and understanding client needs while positioning Resultant as a trusted advisor.
The role involves expert consultation in designing assessments for Science education, particularly focusing on Elementary Science Methods, Technology, and Society. The SME will provide writing and accuracy check for educational content, leveraging their teaching experience in a collegiate setting.
The Customer Experience Specialist is responsible for managing the collection of outstanding accounts receivable, ensuring a positive customer journey, mentoring team members, and adhering to compliance standards. This role requires effective communication and negotiation skills to resolve delinquencies and promote customer loyalty.
Top Remote Companies in Dallas, TX Hiring Customer Success Roles
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