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Top Remote Customer Success Jobs in Chicago, IL

3 Days Ago
Easy Apply
Remote
Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills: SaaSSupply Chain Software
6 Days Ago
Remote
Chicago, IL, USA
Mid level
Mid level
Fintech
The Billing Specialist will process payments, maintain account fees, manage billing discrepancies, and ensure timely fee collection while communicating with internal departments.
Top Skills: ExcelMicrosoft Office SuiteOutlookWord
7 Days Ago
Remote
Chicago, IL, USA
Senior level
Senior level
Edtech • Enterprise Web • Software
Manage customer accounts focusing on renewals and upsell opportunities, maintaining strong executive relationships and ensuring alignment with business goals.
Top Skills: Customer SuccessData ScienceSaaS

Featured Jobs

7 Days Ago
Remote
Chicago, IL, USA
Entry level
Entry level
Healthtech • Software
The Customer Success Associate will support customers, manage relationships, maintain records, and enhance customer experiences while generating reports.
Top Skills: Crm Software
18 Days Ago
Easy Apply
Remote
Chicago, IL, USA
Easy Apply
Junior
Junior
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a Collections Representative, manage customer communication for overdue payments, negotiate payment plans, and maintain interactions in the CRM system.
Top Skills: Crm Systems
23 Days Ago
Remote
Hybrid
68 Locations
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills: Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Reposted 6 Hours Ago
Remote
USA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
The Chat Support Associate engages with veterinary professionals to assist with purchasing decisions via live chat, emails, and phone calls, ensuring a positive user experience.
Top Skills: Chat Support PlatformsIntercom
10 Hours Ago
Remote
USA
70K-130K Annually
Mid level
70K-130K Annually
Mid level
Healthtech • Pet
The Customer Support Manager will lead offshore support teams, optimize customer experience processes, and collaborate with stakeholders to enhance service delivery.
Top Skills: Intercom Or Similar Ticketing Systems
Reposted 11 Hours Ago
Remote
United States
153K-279K Annually
Senior level
153K-279K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills: Cx DesignData AnalysisSurvey Design
11 Hours Ago
Easy Apply
Remote
Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills: Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
12 Hours Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills: ExcelMS OfficePowerPoint
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