Top Remote Customer Success Jobs in Chicago, IL

The Customer Success Manager at Kalderos ensures customers have a positive experience by supporting them through the lifecycle of Kalderos' healthcare-focused applications, optimizing product utilization and driving customer satisfaction and retention by building relationships and addressing needs proactively.

As a Collections Representative at Enova, you will handle incoming and outgoing calls to assist customers with overdue loan payments, negotiate payment plans, and maintain accurate records of customer interactions. You will undergo a 4-week training program to specialize in one lending brand and will need strong communication and multitasking skills to effectively resolve financial issues for customers.

The PPC Specialist will develop, implement, and optimize paid advertising strategies across digital platforms to enhance traffic and conversions. Responsibilities include managing PPC campaigns, conducting keyword research, optimizing ad creatives and landing pages, performance monitoring, and reporting key metrics while collaborating with internal teams.

The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.

The Trust & Safety Case Manager ensures platform safety by coaching users on policies, handling support tickets, providing feedback on ride incidents, and collaborating with cross-functional teams to enhance customer satisfaction.

As a Live Scan Review Specialist at Dandy, you will provide expert feedback on digital impressions to dental practice clients, leveraging your CAD/CAM experience and knowledge of dental anatomy to enhance customer experience and product development.

As a Client Experience Specialist, you'll assist clients seeking disability benefits or insurance compensation through active phone communication. Your role focuses on understanding their situations, advising on the process, and guiding them with empathy. The position requires navigating complex topics and metrics-driven evaluation, impacting many people positively.

As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.

The Paralegal/Client Manager at Atticus will drive client relationships, collaborate with attorneys on case strategies, and shape evidence to win client cases. They will work with other teams to enhance service delivery and redefine quality representation in disability proceedings, serving individuals seeking government benefits and legal compensation.