Top Remote Customer Success Jobs in Chicago, IL

As a Loan Processor, you will process loan applications from submission to approval, manage a loan application queue, handle customer inquiries, and maintain accurate account information. You will also conduct outbound calls to verify loan details and resolve customer issues efficiently.

The PPC Specialist will develop, implement, and optimize paid advertising strategies across digital platforms to enhance traffic and conversions. Responsibilities include managing PPC campaigns, conducting keyword research, optimizing ad creatives and landing pages, performance monitoring, and reporting key metrics while collaborating with internal teams.

The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.

The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.

The Customer Success Manager at Kalderos ensures customers have a positive experience by supporting them through the lifecycle of Kalderos' healthcare-focused applications, optimizing product utilization and driving customer satisfaction and retention by building relationships and addressing needs proactively.

The Global Care Navigator will assist members on their mental health care journey, ensuring satisfaction and effective care coordination. Responsibilities include crisis management, assessment of clinical needs, troubleshooting tech issues, and general support through various communication channels in English and Romanian.

As Manager of Customer Advocacy, you'll lead a global team to manage complex customer issues, ensuring efficient workflows and enhancing customer satisfaction through coaching and process optimization. Your responsibilities include mentoring team members, collaborating with internal departments to advocate for customer needs, and driving KPIs for the team's success.