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Top Remote Customer Success Jobs in Chicago, IL
As a Customer Success Manager at HealthJoy, you will manage a book of mid-market customers, focusing on product adoption, customer retention, and revenue growth. You will build relationships, advise on strategies, lead sales and renewal processes, and provide product education. Your role includes using CRM tools to analyze account performance and being the voice of the customer within the organization.
The Call Center Workforce Specialist is responsible for optimizing resources for call center operations through real-time management and scheduling. They will monitor performance, make staffing adjustments, and report on service metrics to achieve organizational goals. This role requires strong analytical skills and effective communication with various teams to enhance customer and employee experiences.
As a Customer Service Representative at Enova, you will provide exceptional service by answering customer inquiries, processing payments, and maintaining account information. You will undergo a 4-week training program and must possess strong communication and problem-solving skills to deliver a positive customer experience in a metric-driven environment.
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The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.
As Manager of Customer Success at FourKites, you will lead a team of Customer Success Managers to ensure a top-tier customer experience. Responsibilities include team development, relationship management with key customers, and collaboration with sales and leadership teams to drive customer growth, satisfaction, and retention.
The Senior Compliance Advisor at Drata advises customers on audit readiness and compliance frameworks. Responsibilities include building information security policies, mentoring teams, hosting webinars, and assisting customers with GRC initiatives. The role demands strong experience in compliance programs and excellent communication skills.
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
The Payor Partnership Support Specialist at Grow Therapy will provide support to clinicians and clients through live calls, chats, and emails, assist in solving issues with other teams, and work on resolving bugs and billing problems with RCM and Engineering teams.
As a VIP Host at DraftKings, you will manage relationships with engaged players, ensuring a high-quality player experience and achieving performance targets. Responsibilities include analyzing player feedback, executing VIP strategies, and promoting brand loyalty through effective engagement and service delivery.
As a Google Business Development Specialist for CDW in the K12 sector, you will build relationships within a designated customer base, support sales initiatives, implement growth strategies, and act as a consultant on Google solutions. This role requires effective communication, problem solving, and the ability to work with various stakeholders to generate and manage opportunities.
The Renewal Support Specialist I is responsible for handling renewal opportunities by quoting transactional renewals, responding to sales inquiries about expiring contracts, and consulting with sales on renewal options. This role requires strong communication skills, the ability to manage multiple tasks, and collaboration with sales and partners.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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