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Top Remote Customer Success Jobs in Baton Rouge, LA
Fintech • Financial Services
The Customer Service Representative acts as the main contact for clients, providing support, resolving issues, and maintaining client relations through effective communication and problem-solving in a high-volume call center.
Top Skills:
CRMDesktop Computer
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The QA Manager will develop a quality program to enhance customer care experiences, ensuring high standards in service delivery and continuous improvement.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Associate focuses on enhancing customer experience through support, communication, and managing renewals to minimize churn while promoting product usage.
Top Skills:
GainsightJIRASalesforce
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Healthtech • Software
Support post-sale teams by managing operations and analyzing customer data to improve satisfaction, retention, and growth. Collaborate cross-functionally to facilitate efficient processes and insights.
Top Skills:
BigtimeChurnzeroGainsightGongGoogle SheetsGoogle SlidesHubspotKantataLinkedin Sales NavigatorExcelPlanhatRocketlaneSalesforceZohoZoominfo
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Manager of Digital Customer Success, you will lead digital transformation initiatives, enhance customer engagement, and drive retention and growth strategies in a SaaS environment.
Top Skills:
Data AnalysisDigital Engagement ToolsSaaS
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
Healthtech • HR Tech • Software
As an Enterprise Customer Success Manager, you'll build strategic partnerships, drive platform adoption, ensure operational excellence, and advocate for customer needs across departments while managing large-scale healthcare staffing accounts.
Top Skills:
HubspotSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage 30-40 Enterprise customers, ensuring satisfaction, driving adoption, and building strong relationships to maximize value.
Top Skills:
Active DirectoryCloud TechnologiesCybersecurityDomain ControllersIdentity ProtectionLinuxNetworkingWindows
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Manage customer localization projects, respond to inquiries, train stakeholders, and optimize product settings while ensuring timely delivery of translation requests.
Top Skills:
Customer Service SoftwareProject Management Software
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