Top Remote Customer Success Jobs in Baltimore, MD
As a Customer Success Manager, you will build and maintain long-term relationships with a portfolio of customer accounts, guide customers through their journey, lead onboarding processes, track key metrics, identify expansion opportunities, monitor account health, and advocate for customer needs within the company.
As a Logistics Specialist, you will manage and optimize transport logistics, coordinate freight offers, prepare shipping documents, oversee transport processes, and engage in unique projects like developing an inventory control system.
Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.
The Customer Success Engineer ensures the technical success of customers using the WordPress VIP platform by providing support, consulting, and troubleshooting deployment issues. The role involves a mix of technical problem-solving, customer communication, and collaboration, often handling complex issues through various channels such as Zendesk tickets and direct customer calls.
The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.
As a Customer Success Manager at ANKA, you will manage a dedicated portfolio of sellers, respond to customer inquiries on our CRM, and conduct bi-weekly webinars. Your KPIs include retention, revenue, and churn rate.
The Customer Success Manager will oversee the management of customer support and success, ensuring effective communication between customers and internal teams. Responsibilities include creating support policies, managing ticket queues, conducting technical analyses, and driving issue resolutions with various stakeholders.
The Head of Customer Success will lead the Enterprise Customer Success team at Fundraise Up, focusing on large non-profit accounts. Responsibilities include developing workflows, mentoring Customer Success Managers, executing account growth strategies, and building relationships with high-level stakeholders to drive engagement and retention.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
The Grants & Contracts Specialist at the Cystic Fibrosis Foundation assists with post-award management of grants and awards. Responsibilities include award management, customer service, monitoring renewal applications, and handling inquiries. The role requires collaboration with internal departments and serves as a point of contact for grantees and researchers, emphasizing project management and grant management knowledge.
Top remote Companies in Baltimore, MD Hiring Customer Success Roles
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