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Top Remote Customer Success Jobs in Atlanta, GA
Software
The Manager of Technical Support leads the customer support team, ensuring high-quality resolutions for escalated issues, managing staff, and utilizing key metrics for performance tracking.
Top Skills:
Customer Support ToolsTelemedicine Software
Software
Customer Support - Privacy Consultant at Cloaked involves assisting users with their privacy needs and managing their data preferences using the Cloaked service.
Information Technology • Consulting
As a Business Continuity & Disaster Recovery Specialist, you will support client engagements, develop crisis plans, and collaborate with teams to enhance organizational resilience.
Top Skills:
Business Continuity PlanningCrisis ManagementDisaster Recovery PlanningProject Management Tools
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Software
Responsible for providing technical support, monitoring cloud infrastructure, troubleshooting issues, and collaborating with teams to enhance customer experience.
Top Skills:
APIsCloud InfrastructureCommunication PlatformsSQLUnix
Consumer Web • Mobile • Software • Virtual Reality • Design • App development • Generative AI
The VP, Client Relations will lead the Client Relations team, develop strategies for account growth, mentor team members, and ensure revenue targets are met. The role requires excellent leadership, customer-centered strategies, and experience in strategic account management.
Top Skills:
Product ManagementUx Consulting
Big Data • Information Technology • Legal Tech • Software • Cybersecurity
Manage the customer journey from onboarding to renewal at DataGrail by driving strategic implementations, building relationships, and identifying growth opportunities in a SaaS environment.
Top Skills:
SaaS
Software
The Customer Success Manager will build relationships with customers, manage onboarding, oversee their journey, and ensure contract renewals while influencing the product roadmap based on customer feedback.
Artificial Intelligence • Healthtech • Software
The Senior Customer Success Manager guides clients in leveraging Viz.ai technology, builds relationships, monitors engagement, and drives business expansion.
Top Skills:
Monday.ComSFDC
Other • Software • Consulting • Pharmaceutical
As a Solution Success Operations Specialist, you will support customers using MercuryGate TMS, diagnosing and addressing their needs while managing case workloads and collaborating with colleagues to enhance customer experience.
Top Skills:
Mercurygate TmsMicrosoft 365Salesforce
Biotech
Manage relationships with Vello customers, assist with implementation and integration of software, and educate clients on best practices to ensure customer satisfaction and success.
Top Skills:
ExcelGainsightGuidecxJIRAOutlookSalesforce
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