Top Remote Customer Success Jobs in Atlanta, GA

The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.

As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.

As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.

The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.

The Sr. Specialist, RCM provides oversight to RCM teams, assists with onboarding, leads performance initiatives, and monitors quality. They also document procedures, handle escalations, liaise with teams, ensure SLAs are met, and maintain relationships with clients and partners.

The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.

The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.