Top Remote Customer Success Jobs in Albuquerque, NM

As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.

As the Director of Technical Support Engineering, you will lead a team to deliver exceptional technical support to customers, driving issue resolution, developing team skills, and optimizing processes. You will collaborate with various stakeholders to enhance customer satisfaction and efficiency, while managing a rapidly growing support organization.

As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.

The Senior Customer Success Manager will build lasting relationships with customers, oversee onboarding, and drive product adoption. Responsibilities include managing customer communications, tracking usage metrics, resolving technical issues, conducting Executive Business Reviews, training customer staff, and advocating for customer needs, all while collaborating with the Customer Success team to enhance overall customer satisfaction.

The Senior Contracts Specialist at Crusoe will manage procurement processes, negotiate contracts, develop supplier relationships, and ensure compliance with contractual terms while collaborating with various teams. The role requires expertise in SAAS agreements and supply chain management.

As a Senior Customer Success Manager at CrowdStrike, you will foster relationships with customers, help them maximize their use of LogScale/Next-Gen SIEM, support business outcomes, manage renewals, and provide strategic business reviews. You will also drive customer engagement and document feedback for internal teams.

The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, addressing complex customer issues and working closely with teams across the organization. This role involves troubleshooting, managing tickets, and contributing to customer satisfaction and knowledge sharing within the support team.