Top Customer Success Jobs in Raleigh, NC
The Cloud Engineering Support Specialist is responsible for maintaining customer operating systems and applications, triaging alerts, managing cases, collaborating with teams, and addressing high priority issues effectively. This role requires strong organizational skills and a customer-first approach, with an emphasis on continuous improvement and process development.
Customer Care Advocates handle inbound customer service inquiries via phone and email, resolving complex issues while ensuring an exceptional customer experience. They are expected to listen effectively, understand customer needs, and deliver appropriate solutions in a professional manner.
The Operational Readiness Area Specialist supports project management and operational readiness initiatives at Novo Nordisk's Amenity Center. Responsibilities include leading cross-functional projects, mentoring junior colleagues, managing project tasks, ensuring efficient operations, and providing status updates to management.
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A Senior Technical Training Specialist responsible for onboarding new auditors globally, developing yearly training calendars, evaluating training effectiveness, creating technical training items, managing vendor relationships, and ensuring the effectiveness of the Learning Management System.
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The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
As a CX Tooling Engineer at Spring Health, you will enhance workflow efficiencies within the Zendesk platform and associated tools like Talkdesk. You'll develop custom solutions, collaborate across departments, solve operational challenges, and manage tooling requests to improve the overall customer and provider experience.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
Top Companies in Raleigh, NC Hiring Customer Success Roles
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