Top Customer Success Jobs in Provo, UT
The Product Support Specialist I will assist customers with hardware and software issues, guide them through troubleshooting, and interact with other departments to resolve more complex issues. This role involves maintaining documentation and following up on cases requiring further research.
As a Customer Success Manager at Rinsed, you will onboard, engage, and retain customers while ensuring they receive maximum value from the Rinsed platform. Your responsibilities include executing the customer journey, advising clients on best practices, gathering product feedback, and managing customer support escalations. A focus on building customer relationships and driving product adoption is essential.
As an Onboarding Specialist, you will coordinate with the Sales Team to facilitate new customer hand-offs, conduct discovery sessions to understand client needs, and guide customers through onboarding over Zoom. You will collaborate with various teams and assist existing customers with training to ensure successful use of the company's applications.
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The Director of Customer Success at Nearmap is responsible for retaining and growing the customer base, overseeing the Customer Success Managers, and establishing strategic operational objectives. The role involves fostering customer satisfaction, driving loyalty through upsell opportunities, ensuring success metrics are met, and collaborating with cross-functional teams to monitor and improve customer engagement.
The CX Technology Enablement Specialist at BILL will support various customer experience systems and tools, including administration, troubleshooting, and performance tracking. This role involves collaboration with cross-functional teams and participation in the CX 2.0 initiative, aimed at enhancing customer service and operations through innovative solutions.
The Implementation Specialist will be responsible for partner onboarding, process development, SOP creation, and continuous feedback management. The role involves using data-driven insights to improve processes and supporting global expansion efforts while collaborating across teams.
As a Customer Support Specialist at Neighbor, you will engage with renters, hosts, and internal teams to enhance customer experiences. Your responsibilities include resolving customer inquiries through various channels, assisting with reservations, and improving customer resources. You'll need strong communication skills and a detail-oriented approach to support our hyper-growth company's mission.
The Technology Procurement Specialist at Collective Health will develop category sourcing strategies, lead vendor evaluation and selection processes, negotiate agreements, manage SaaS tools, and build relationships to support strategic sourcing objectives.
As a Customer Support Specialist at Human Interest, you will manage customer inquiries via various channels, providing exceptional service while working collaboratively across teams within a fast-paced environment. You will be responsible for maintaining performance standards, managing a caseload, and helping the organization as needed.
As a Receiving Lead, you will manage backroom operations, receive products into the POS system, maintain organized inventory, process damaged goods, and collaborate with management to ensure stock availability and effective merchandise display.
Top Companies in Provo, UT Hiring Customer Success Roles
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