Top Customer Success Jobs in Providence, RI

The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.

As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.

The Product Support Specialist interacts with customers to provide support, gathers feedback for product improvement, and collaborates with internal teams to enhance user experience.

As a Customer Experience Representative, you will resolve technical issues, ensure customer satisfaction, manage conversations in Salesforce, collect feedback, and maintain documentation. Collaboration with teams and adherence to company policies is also key.

As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.

As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.

Provide L1 support for Salesforce applications, troubleshoot issues, manage customer expectations, collaborate with development teams, and maintain expertise in Salesforce features and administration.