Top Customer Success Jobs in Portland, OR
The Sr. Renewals Specialist for Federal clients at Hack The Box will renew, up-sell, and optimize subscription contracts while ensuring compliance with government regulations. This role involves relationship building with federal stakeholders, managing the renewal process, and tracking payments and purchase orders, as well as collaborating with internal teams for customer success.
As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.
As a Contracts Specialist, you will manage the contract lifecycle by drafting, reviewing, and finalizing customer contracts while ensuring compliance with legal and organizational policies. You will collaborate with Sales and Customer Support to facilitate contract processes and communicate with various stakeholders to identify risks and maintain contractual obligations.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.
As an Implementation Specialist at Keeper Security, you will ensure successful onboarding and adoption of products for clients, providing technical support, and configuring solutions to meet client needs while handling multiple projects simultaneously.
The Contract Specialist IV will provide comprehensive federal acquisition support, leading complex procurement processes, preparing solicitation documents, and offering market research analysis. The role includes advising on acquisition plans and performing cost estimates, ensuring compliance with federal regulations throughout the procurement lifecycle.
The Customer Engagement Specialist will guide customers through the loan process, manage communications primarily through phone and other channels, and document interactions in the company's systems. The role focuses on delivering excellent customer experience and collaborating with management for continuous improvement.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
Top Companies in Portland, OR Hiring Customer Success Roles
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