Top Operations Jobs in Phoenix, AZ

The Senior Director of Consumer Retention will lead a global team focused on enhancing customer retention, reducing churn, and increasing the lifetime value of customers. This role involves developing retention strategies and executing them effectively within a dynamic, fast-paced environment, ensuring high-quality engagement and support for learners worldwide.

As a Lead Operations Associate, you will support in-store lottery ticket operations by processing customer orders, maintaining stock levels, ensuring equipment is functioning properly, and troubleshooting any issues. You will be crucial in following established procedures and participating in special projects to uphold quality standards.

The Sourcing Associate at Xometry will manage and solve challenges related to complex customer orders. Responsibilities include initial order triage, identifying solutions for manufacturing issues, collaborating with internal teams and customers, and meeting sourcing KPIs. Strong communication and problem-solving skills are essential for success in this fast-paced role.

The Manager of Global Accounts will lead the Enterprise Account Management team, helping them achieve quarterly goals and manage client relationships effectively while ensuring customer satisfaction and retention. Responsibilities include reporting, coaching, training, and managing business changes, as well as collaborating with internal teams to enhance processes and policies.

The Executive Assistant to the CEO will manage the CEO's calendar, oversee expense reporting, coordinate travel arrangements, handle communication and correspondence, organize meetings, manage documents, assist with office management tasks, support special projects, and coordinate events.

As a Bilingual Welcome Call Coordinator, you will assist customers with their inquiries, explain services, and effectively transfer calls. Your role involves maintaining detailed records in the CRM, supporting the onboarding of clients, and following communication protocols. You will also need strong communication skills in both English and Spanish.

The Manager Default Risk Oversight oversees a team responsible for managing default risk in various areas such as Foreclosure, Bankruptcy, and Property Preservation. Responsibilities include conducting audits, preparing responses to audit findings, training staff, and ensuring compliance with regulatory requirements.