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Top Cybersecurity & IT Jobs in Palm Bay-Melbourne-Titusville,
As a Customer Technical Support Engineer, you will enhance customer success by resolving technical issues, conducting training sessions, and ensuring smooth platform implementation. Your role involves strong communication with clients, sales, and engineering teams while maintaining documentation and adhering to service level agreements (SLAs).
As a Business Intelligence Consultant/Implementation Specialist, you will support customers with data and reporting needs across their lifecycle, from pre-sales demos to implementation and ongoing support. You'll configure BI tools, develop visualizations, and train colleagues on platform use, all while ensuring customer success through effective data solutions.
The Support Engineer will resolve technical issues for customers, help integrate products into their e-commerce systems, troubleshoot challenges, analyze implementation scripts, and improve customer documentation to enhance self-service support.
The Engineering Manager is responsible for project design, coordinating engineering teams, managing project scope, budget, and scheduling. The role involves supervision of design for reliability and compliance, coordinating internal and external parties, and preparing detailed reports for management. The manager oversees complex projects ensuring adherence to standards and stakeholder management.
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