Top Operations Jobs

The Change Management Lead at MetLife Investment Management will drive and manage change initiatives, focusing on process, technology, and people. The role involves continuous improvement of workflows, engaging with business teams to identify pain points, and implementing digital solutions for efficiency.

The Assoc. Director Pension and Manager Oversight at MetLife Investment Management is responsible for analyzing and overseeing investment managers for Separate Accounts and Benefit Plans. Key tasks include performance analysis, manager selection, governance procedure refinement, and preparing presentations for stakeholders.

Responsible for providing support to the Multinational Sales Team and Clients through reporting and analysis of Financial and Non-Financial Information. Manage report creation, reinsurance documentation, financial bordereau preparation, and project support for reporting and analysis process improvement.

Leading the Short Term Disability Unit in Operations department.

Scrutinize dental claim documents and settlements, process claims as per healthcare guidelines, follow HIPAA guidelines, ensure accurate processing and meeting productivity targets, handle escalations, and ensure compliance with internal policies and procedures.

The Regional IT Service Manager will lead operational, technical, and continuous improvement activities for IT services in Latin America. Responsibilities include managing service desk and incident management processes, ensuring system availability, guiding recovery during incidents, and providing reports on performance.

The Business Improvement Manager drives operational excellence by identifying and implementing process improvements. Responsibilities include analyzing business processes, gathering data to assess performance, and collaborating with teams to enhance efficiency and customer satisfaction. The role focuses on continuous improvement and leveraging data-driven insights to recommend effective business solutions.