Top Operations Jobs

The SRE-associate is the first line of contact for customer requests via phone or application. Responsibilities include addressing phone and SNow requests, managing documentation, ensuring SLAs are met, screening sanctions, managing supplier lists, and adhering to procurement policies and procedures.

The Director of Identity Management will execute and design MetLife's Identity Management program, manage training plans, and lead team members. This role requires expertise in Identity and Access Management, especially with SailPoint IIQ, and entails aligning with senior management while delivering solutions that impact the business.

The Unit Manager will support and maintain the Pet suite of applications while ensuring a high-quality customer experience. Responsibilities include tracking incidents, generating reports, liaising with business and IT partners, identifying trends, and performing database updates. Extended hours may be required during critical business events.

The ServiceNow Manager leads a team of Technical Functional Analysts, overseeing the ServiceNow platform's lifecycle and ensuring alignment with business strategy. Responsibilities include resource management, workflow optimization, technical implementation, and developing product roadmaps while ensuring effective team performance and adherence to coding standards.

The Team Leader - PMO Support is responsible for installing, configuring, and supporting Alteryx components in a Windows environment. The role requires hands-on experience with Alteryx tools and writing complex SQL queries to automate extracts. Strong skills in Power BI are preferred for data development tasks.

The AVP of US Pensions In-Force Management will manage in-force pension products and oversee Client Relationship managers. The role includes developing solutions for client needs, ensuring compliance with contractual terms, implementing strategies for in-force block management, and identifying process improvements. The position coordinates with internal teams and takes responsibility for various financial operations related to pension contracts.

The role involves managing physical security operations across MetLife's sites, including device management and incident response. Responsibilities include automation of monitoring, incident management, financial budget oversight, and coordination with global teams to improve security practices and ensure compliance with regulations.