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The Practice Manager will lead Starburst's Customer Portfolio for the East Region, managing the Professional Services team to ensure customer satisfaction through successful delivery of data analytics services. Responsibilities include overseeing team development, engaging with customers, improving service delivery processes, and collaborating cross-functionally to align customer goals with company offerings.
The Engagement Manager at Starburst will oversee customer journeys from engagement to adoption, ensuring services align with business needs. Responsibilities include strategic discussions with executives, managing relationships, collaborating with sales for new use cases, and addressing stakeholder concerns to drive successful outcomes.
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