Top Operations Jobs
The Lending Compliance Manager will oversee Remitly's compliance framework for lending and payment products, ensuring regulatory adherence, developing compliance policies, managing audits, and providing strategic guidance. This role requires monitoring compliance regulations, risk assessments, and liaising with various stakeholders.
The Head of Operations for Customer Protection will develop, manage, and lead a high-performing team while implementing strategic operational initiatives. Responsibilities include improving processes, managing performance against SLAs and quality targets, and collaborating with teams to drive continuous improvement and operational excellence.
The Site Business Partner oversees initiatives to improve company culture, employee engagement, and social impact. Responsibilities include promoting inclusivity, developing engagement activities, and leading corporate social responsibility programs. The role combines strategy development with practical management of related events and initiatives, requiring collaboration across departments.
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Transform the traditional global remittance industry by managing and leading world-class CS teams, ensuring operational excellence, and driving continuous improvement efforts.
Risk Investigators at Remitly provide personalized, convenient, and secure service to ensure high-quality customer experience through risk mitigation and compliance with regulations and policies for timely delivery of customer transactions. Key responsibilities include reviewing transactions, making customer-centric decisions, and demonstrating emotional intelligence and ethics in customer interactions.
The Risk Investigator role at Remitly focuses on ensuring a high-quality customer experience while managing risks related to financial transactions. Responsibilities include reviewing transactions, addressing customer needs, and making informed decisions to mitigate risks in compliance with regulations.
The Global Head of Pricing and Valuations will lead the pricing analytics team, develop strategies in alignment with growth goals, analyze customer behavior, and collaborate with business teams globally to optimize pricing strategies for enhanced customer lifetime value.
Lead the product strategy and delivery for Remitly's new lending products, ensuring market fit and economic viability. Define vision, roadmap, and conduct customer research. Build and manage a team of product managers and analysts to oversee product development from ideation to execution.
The Technology Audit Manager at Remitly will oversee the execution of audit materials while ensuring compliance with global technology standards. Responsibilities include managing audits, preparing compliance content, and reporting on technology risks. Strong knowledge in cloud technology and financial regulations is essential for this role.
The Director of Business Operations & Strategic Initiatives will oversee the rhythm of the business, manage strategic projects, provide analytical support to decision-making, and ensure cross-functional collaboration for business initiatives, while developing business plans and monitoring performance metrics.
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