Top Customer Success Jobs in Ogden, UT

As a Client Representative, you will foster relationships between donors and non-profits, ensuring donors feel valued while enhancing brand visibility. You'll conduct in-person presentations, manage schedules, resolve issues, and perform related duties to support the organization's fundraising efforts.

As a Client Representative, you will connect donors with non-profit causes, enhance brand visibility, conduct presentations at fundraisers, manage schedules, resolve issues, and fulfill additional duties to support fundraising efforts.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.

The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.

The Customer Success Manager at Proofpoint is responsible for ensuring customers realize the full value of their products and services, maximizing renewals and add-on transactions. The role involves regular customer meetings, analyzing telemetry data for outreach, advocating for customer needs, and collaborating with internal teams to support customer success.

As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.

The Charge Entry Specialist is responsible for auditing encounters, ensuring accurate insurance demographic entry, notifying of data trends, maintaining knowledge of coding and compliance issues, and the timely posting of submitted encounters.

The AR Specialist will manage accounts receivable by resolving new and aged accounts, analyzing payment resolutions, maintaining quality and productivity standards, handling claim data and coding concerns, and preparing appeal letters for denials, while serving as a resource to the team.

The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.