Top Customer Success Jobs in New York City, NY

The Implementation Specialist will facilitate the onboarding of clients to the FinQuery application, ensuring timely project management, coordinating with various internal teams, and maintaining clear communication with clients to foster satisfaction and adoption of the software.

The Customer Success Manager at Raptor Maps will oversee enterprise account management, drive customer adoption of solar solutions, implement retention strategies, and enhance relationships with leading renewable energy firms. Responsibilities include onboarding, conducting analyses, and communicating effectively with diverse stakeholders while collaborating cross-functionally with other teams.

As a Customer Onboarding Specialist, you will manage the onboarding process for customers, guiding them through setup and configuration while providing support and training. You'll collaborate with internal teams to solve technical issues and ensure a smooth transition to support, reinforcing best practices and driving customer success with the Super Dispatch platform.

The Patient Engagement Specialist serves as the first point of contact for patients and caregivers, facilitating their engagement and onboarding experience with Rippl. Responsibilities include scheduling appointments, managing patient information, and ensuring a smooth transition to care, while providing exceptional customer service to seniors and their families.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, oversee QA and editing processes, coordinate with voice talent and localization vendors, and assist in IVR dialogue design and localization. This role requires strong communication skills and attention to detail.

The Associate Customer Support Representative provides assistance to customers by responding to inquiries via Zendesk, educating them on privacy best practices, documenting cases, resolving issues, and partnering with internal teams to improve customer service. This role requires strong communication skills and a problem-solving mindset while adapting to a dynamic work environment.

As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.