Get the job you really want.
Be the first applicant
Apply to jobs posted less than 24 hours ago to maximize your visibility.
Use the Date Posted filter to view jobs posted within the last 24 hours.
Top Customer Success Jobs in New York City, NY
Cloud • Marketing Tech
The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.
Artificial Intelligence • Software
As a Customer Success Manager at TransPerfect, you will manage client relationships, onboarding, and communication post-contract. Your role includes facilitating training, overseeing project progress, resolving customer issues, and supporting overall customer satisfaction and account profitability.
Top Skills:
Customer SuccessMS OfficeProcess ImprovementProject Management
Marketing Tech
As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. This role requires excellent relationship management, communication, and technical skills. Responsibilities include conducting strategic business reviews, leading trainings, acting as the main escalation point for customer issues, and driving the customer lifecycle from implementation to renewal.
Top Skills:
Digital MarketingEmailPush NotificationsSaaSSmsWebsite Personalization
Featured Jobs
Design
As a Support Specialist, you will manage and respond to user support tickets, collaborate on escalated issues, track insights for user experience improvements, manage incentive payments, and assist with live chat support when necessary in a fully remote environment.
Top Skills:
EmailLive ChatZendesk
Software
As a Senior Customer Support Engineer, you will be responsible for providing timely and effective solutions to customer technical questions, troubleshooting issues, maintaining system health, and collaborating with cross-functional teams to improve customer satisfaction. You will also help scale the support function and enhance the overall customer experience.
Top Skills:
Customer SupportData PipelinesEngineeringKnowledge ManagementProcess ImprovementProduct Suite ExpertiseSaaSSystem MonitoringTechnical WorkflowsTroubleshooting
Software
The Customer Success Manager at RepeatMD is responsible for managing relationships with SMB clients, ensuring they fully leverage SaaS solutions. This role involves client advocacy, monitoring usage, assisting with renewals, resolving inquiries, and educating clients on best practices.
Software
The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.
Top Skills:
Google SheetsJIRAPoint Of SaleSaaSSalesforceSlack
Marketing Tech
The Client Strategist at QRY will manage a portfolio of 5-8 clients, acting as a strategic advisor and leading digital marketing campaigns. Responsibilities include developing strategic plans, ensuring client success, conducting meetings, and providing insights through reporting. The role requires strong communication, project management skills, and a passion for e-commerce and digital marketing.
Top Skills:
Client StrategyData AnalyticsEcommerceMarketingProject Management
Payments • Software • Financial Services
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
Top Skills:
APIsHTTPOauthRestSftpSoap
Software
The Field Customer Success Manager builds and maintains relationships with strategic customers, aiding them in achieving business goals through Auctane products. Responsibilities include analyzing accounts for efficiency, escalations for technical issues, and collaborating across departments to enhance customer experience.
Top Skills:
E-CommerceJIRALookerMgmtSalesforceShipstationZendesk
Let Your Resume Do The Work
Upload your resume to be matched with jobs you’re a great fit for.
Success! We’ll use this to further personalize your experience.
Top Companies in New York City, NY Hiring Customer Success Roles
See All
Popular Job Searches
All Filters
Total selected ()
No Results
No Results
