Top Customer Success Jobs in New York City, NY

As a Customer Solutions Architect at Session AI, you will deliver technical solutions and manage customer implementations by collaborating with both technical and non-technical stakeholders. You will provide insights into client business requirements, guide engineering teams, and lead software development to ensure successful campaign execution.

As a Client Experience Manager, you will be responsible for fostering strong relationships with clients, ensuring high levels of satisfaction with services, and collaborating with internal teams to exceed client expectations. Your role includes managing a portfolio of approximately 30 accounts, monitoring service delivery, and identifying opportunities to add value for clients.

The Technical Account Manager at Skimmer is responsible for supporting onboarding, training, and launch support for customers using Skimmer Billing. They assist with implementation, resolve billing issues, and partner with account managers to ensure customer success. The TAM monitors usage and retention, providing insights to enhance customer experience and drive adoption.

The Enterprise Customer Success Manager at PatientIQ is responsible for the success, retention, and growth of clients post-implementation. They build relationships with key customer executives, coordinate quarterly business reviews, manage customer success teams, and work cross-functionally with product and development teams to drive client value and improve workflows with the PatientIQ platform.

The Technical Support Representative will assist educators and administrators with technical support inquiries, troubleshoot issues, document bugs, and collaborate with the engineering team to resolve technical challenges, ensuring effective use of the platform.

The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.

The position involves interpreting X-ray, ultrasound, MRI, and CT studies on a part-time, remote basis. Responsibilities include reading outpatient and urgent care studies, with flexible scheduling to fit personal preferences. Candidates must be certified and have at least one year of relevant experience.