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Top Customer Success Jobs in New York City, NY
The Customer Sales & Support Specialist enhances customer satisfaction by providing technical support, processing orders, and maintaining customer database integrity. Responsibilities include assisting customers via email/telephone, resolving technical issues, andupholding service quality while adhering to compliance regulations.
As a Data Analyst on the Customer Support Team, you will analyze support data to provide insights, enhance user experience, and improve decision-making. You will track performance metrics, create reports, collaborate with cross-functional teams, and leverage technology for operational efficiency.
The Cultural Specialist focuses on providing expert knowledge about Greenland's culture and natural history during voyages. This role involves leading walks, creating presentations, writing reports, and engaging with guests to enhance their experience. Strong communication and social skills, along with the ability to work independently, are essential.
The Customer Education Manager will create engaging training content, host live onboarding webinars, and work with various teams to enhance customer understanding of the Apollo platform. The role requires strong project management and communication skills to ensure content aligns with customer needs.
As a Technical Support Engineer, you'll provide functional support for Jama Software products to customers, partners, and teams through various technologies. Responsibilities include troubleshooting installations, contributing to documentation, collaborating with customers to log defects, and using multiple tools to analyze issues. You'll also engage in training and provide weekend on-call support as needed.
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.
The COBRA Account Manager is responsible for managing day-to-day interactions and reporting to customers, project managing assigned customer projects, responding to escalations, and analyzing data to communicate trends. This role partners with various teams and communicates best practices while ensuring seamless transitions for new business activities.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
Top Companies in New York City, NY Hiring Customer Success Roles
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