Top Customer Success Jobs in New York City, NY

As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.

The Onboarding and Migration Specialist will facilitate technical onboarding and migration for large customers at Platform.sh, ensuring they adapt the products effectively. Responsibilities include leading training sessions, planning migrations, configuring environments, and providing advisory support, all while collaborating with internal teams to enhance client service.

The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.

The Insurance Verification Specialist verifies client information via phone to ensure compliance with insurance policies, builds relationships with stakeholders, performs data entry, reports on verification progress, and collaborates with team members to maintain workflow.

The Insurance Verification Specialist is responsible for verifying information concerning client insurance policies through phone calls, ensuring compliance and accuracy. Responsibilities include managing relationships with insurance agencies, conducting data entry, reporting discrepancies, and maintaining professionalism. The role emphasizes effective communication and teamwork to achieve verification project goals.

The Customer Implementation Specialist at MealSuite will drive optimized business outcomes by facilitating the implementation process for new accounts, educating customers, solving technical issues, and ensuring smooth adoption of products. The role involves preparing project plans, providing account walkthroughs, creating training plans, and maintaining strong customer relationships while collaborating with various teams.

As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.