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Top Customer Success Jobs in New York City, NY

18 Days Ago
United States
Remote
450 Employees
70K-85K Annually
Senior level
450 Employees
70K-85K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
As a Senior Technical Support Specialist, you will provide technical and operational support to clients, helping them resolve issues on Signifyd's platform. This involves troubleshooting, analyzing large datasets, and coordinating with engineering and product teams to ensure service reliability and customer satisfaction.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+34 More
18 Days Ago
United States
Remote
393 Employees
Senior level
393 Employees
Senior level
Payments
As a Client Relationship Manager at Yuno, you will manage key customer accounts, building relationships, driving revenue growth, and ensuring client satisfaction through collaboration with cross-functional teams. Your role will involve data analysis to inform strategic decisions and enhance service delivery.
18 Days Ago
USA
Remote
43 Employees
Senior level
43 Employees
Senior level
Cloud • Software
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
18 Days Ago
2 Locations
Remote
396 Employees
Mid level
396 Employees
Mid level
Cloud • Information Technology
The Onboarding and Migration Specialist will facilitate technical onboarding and migration for large customers at Platform.sh, ensuring they adapt the products effectively. Responsibilities include leading training sessions, planning migrations, configuring environments, and providing advisory support, all while collaborating with internal teams to enhance client service.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+31 More
18 Days Ago
United States
Remote
35 Employees
75K-85K Annually
Junior
35 Employees
75K-85K Annually
Junior
Edtech • Healthtech • Kids + Family • Other
The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.
Top Benefits:
Company Outings
Dental Insurance
Health Insurance
+10 More
18 Days Ago
United States
Remote
70 Employees
Junior
70 Employees
Junior
Insurance • Security
The Insurance Verification Specialist verifies client information via phone to ensure compliance with insurance policies, builds relationships with stakeholders, performs data entry, reports on verification progress, and collaborates with team members to maintain workflow.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+10 More
18 Days Ago
United States
Remote
77 Employees
Junior
77 Employees
Junior
Security • Software
The Insurance Verification Specialist is responsible for verifying information concerning client insurance policies through phone calls, ensuring compliance and accuracy. Responsibilities include managing relationships with insurance agencies, conducting data entry, reporting discrepancies, and maintaining professionalism. The role emphasizes effective communication and teamwork to achieve verification project goals.
18 Days Ago
USA
Remote
1,556 Employees
Entry level
1,556 Employees
Entry level
Software
As a Technical Account Manager, you will ensure partners have a great experience with Automattic products by managing support requests, resolving technical issues, and collaborating with designers and developers. Responsibilities include troubleshooting, handling site migrations, and maintaining strong relationships with partners while assisting them with WordPress and WooCommerce.
18 Days Ago
United States
Remote
80 Employees
Entry level
80 Employees
Entry level
Food • Software
The Customer Implementation Specialist at MealSuite will drive optimized business outcomes by facilitating the implementation process for new accounts, educating customers, solving technical issues, and ensuring smooth adoption of products. The role involves preparing project plans, providing account walkthroughs, creating training plans, and maintaining strong customer relationships while collaborating with various teams.
18 Days Ago
USA
Remote
120 Employees
68K Annually
Entry level
120 Employees
68K Annually
Entry level
Software
As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
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