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Top Customer Success Jobs in New York City, NY
The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.
The Onboarding and Migration Specialist at Momence is responsible for managing the onboarding and migration process for clients moving to the Momence platform. This involves guiding clients through onboarding, overseeing data migration, communicating with clients, troubleshooting issues, conducting training, and documenting interactions in the CRM. The role is vital for ensuring a seamless transition and positive client experience.
Semgrep is seeking skilled individuals to join their team. They focus on building open source program analysis tools and value diversity and respect within their team. The company emphasizes competitive compensation and benefits for the well-being of employees, encouraging anyone interested to submit their resumes for potential match.
The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.
The Senior Client Success Manager will manage client relationships, drive renewals, foster successful outcomes, and identify opportunities for account expansion. This role requires advocating for clients and ensuring their long-term success with GoCo's products and services, leveraging extensive industry knowledge and expertise to improve client satisfaction and retention.
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering projects, building relationships, and driving customer satisfaction and revenue growth. Responsibilities include developing reference architectures, collaborating with multi-disciplinary teams, and ensuring effective onboarding and adoption of Pulumi's services.
This job encourages candidates to apply even if they don't see a suitable position, suggesting an openness to considering various skills and backgrounds.
The Director of Customer Care will lead customer support operations, implement and optimize CRM capabilities, oversee performance metrics, handle escalations, mentor team leads, and maintain up-to-date knowledge resources to enhance customer experiences in a fast-paced SaaS environment.
As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.
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