Top Customer Success Jobs in New York City, NY

The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.

The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.

As a Multilingual Live Caption Specialist, you will provide real-time captioning for various live events and broadcasts in multiple languages, ensuring accuracy and synchronization with audio. Key responsibilities include adhering to guidelines, conducting quality checks, and collaborating with production teams.

As an Azure IAM Specialist, you will design and manage secure identity solutions using Microsoft Azure Entra, ensuring robust authentication and authorization. You will implement strategies for identity management, collaborate with IT security for access policies, and conduct audits. Additionally, you'll provide training and respond to incidents involving identity breaches.

The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.

As a Diarization Specialist, you will listen to audio files, review transcriptions for accuracy, and label speakers by adding timestamps. This role offers flexible hours and compensation is based on audio duration completed.

The Client Manager is responsible for maintaining and expanding client relationships, ensuring satisfaction, and uncovering additional revenue opportunities. This role involves consulting with clients on program performance, developing engagement strategies, providing market feedback, and collaborating with sales executives to drive sales closure.