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Top Customer Success Jobs in New York City, NY
The Field Support Representative at Primerica will support investment clients by answering incoming calls, assessing issues, and providing operational assistance. This role involves facilitating communication between clients and advisors while forging connections with the sales team for enhanced collaboration and job satisfaction.
The Sr. PPC Optimization Specialist will manage and optimize PPC campaigns across platforms like Google Ads and Bing Ads. Responsibilities include auditing campaigns, conducting audience research, analyzing data for optimization, and collaborating with stakeholders to ensure alignment with marketing objectives.
The Product Support Representative will provide technical and product support through various communication channels. Responsibilities include troubleshooting issues, documenting interactions, collaborating to identify product defects, and improving customer experience through effective communication and recommendations on products.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
The Customer Success Manager at CARET will manage a portfolio of over 150 accounts, focusing on customer satisfaction, product adoption, and account retention. Responsibilities include negotiating strategies, identifying customer needs, and collaborating with internal teams to enhance customer experience while providing a thorough account overview to executives.
The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.
The Implementation Specialist will onboard and train new GoodTime customers, ensuring effective use of the platform. Responsibilities include leading projects, communicating technical concepts clearly, and building customer success strategies. This role requires strong project management skills and collaboration across teams to enhance the onboarding experience.
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.
Top Companies in New York City, NY Hiring Customer Success Roles
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