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Top Customer Success Jobs in New York City, NY
Healthtech
The Utilization Review Specialist will oversee the utilization process for a virtual IOP caseload, including completing peer reviews, pre-certs, and continued stay authorizations. They will collaborate with various teams, provide training for clinical documentation, and report on authorization barriers to ensure efficient patient care.
Top Skills:
MS OfficeSalesforce
Legal Tech • Software
The Customer Success Manager will drive adoption and retention of the PracticePanther software, manage a portfolio of clients, and enhance customer satisfaction through support and onboarding. The role requires maintaining strong relationships with clients and collaborating with internal teams to resolve issues.
Top Skills:
Client SupportCustomer SuccessProject ManagementRelationship Management
Artificial Intelligence • Software
Pillar is interested in expanding their team and welcomes talent to apply for future opportunities that fit their experience. They focus on providing an interview intelligence platform to help organizations hire the right talent efficiently and equitably.
Featured Jobs
Financial Services
The Senior Associate at Portage Point Partners will tackle financial, operational, and strategic challenges, working across investment banking and performance improvement engagements. Responsibilities include analyzing financial statements, preparing executive reports, developing financial models, and supporting business development efforts within a collaborative environment.
Top Skills:
BudgetingCash Flow ProjectionsDue DiligenceFinancial ModelingKpi TrackingExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordOperational ForecastingPresentations
Software
The Technical Support Engineer at Cribl will provide enterprise-level support to customers, ensuring their success with Cribl Stream and other products. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and documenting solutions for knowledge sharing.
Top Skills:
AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingRegexSplunk
Fintech • Financial Services
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.
Top Skills:
AribaCoupaCrm SoftwareExcelGoogle SuiteMicrosoft Office SuitePowerPointSAPTaulia
Artificial Intelligence • Computer Vision • Machine Learning • Analytics
As a Machine Learning Customer Success Engineer, you will assist users with their ML workflows using FiftyOne, manage customer relationships, generate training materials, and contribute to the product's ML features. You will be the voice of the customer within the product team, helping Fortune 100 companies and startups maximize their capabilities in machine learning.
Top Skills:
DocumentdbElasticsearchGitMongoDBNumpyPythonPyTorchSlackTensorFlow
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
As a Staff Customer Engineer at Collibra, you will manage the technical relationships with customers throughout their journey, provide product demonstrations, and drive the adoption of Collibra's platform. You will work closely with sales teams to understand customer needs and propose tailored solutions while advising technical stakeholders.
Top Skills:
Data CatalogData GovernanceData LakesData PrivacyData QualityDatabasesIntegration PlatformsPaas Providers
Healthtech • Telehealth
The Supervising Psychiatrist will provide evidence-based psychiatric care for clients with mild to moderate mental health conditions. Responsibilities include psychiatric evaluations, treatment planning, supervision of Advanced Practice Providers, collaboration with clinical teams, and process development to enhance patient care.
Top Skills:
Clinical ProtocolsDoElectronic Health RecordsMdProcess ImprovementPsychiatryTelemedicineVideo Visit Platforms
Healthtech
As a Customer Success Manager at Hazel Health, you'll ensure the adoption and ongoing use of virtual healthcare services in K-12 schools. You'll build relationships with school partners, manage customer satisfaction, and advocate for their needs while collaborating with internal teams to track account health and impact.
Top Skills:
Account ManagementCommunicationCRMCustomer SuccessHealthcareK-12 EducationRelationship Management
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