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Top Customer Success Jobs in New York City, NY
The Customer Success Manager at Alpaca ensures customer satisfaction and retention by managing relationships with B2B partners. Responsibilities include overseeing customer experience from app launch to renewal, managing escalations, driving adoption of features, and developing success strategies.
The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.
The RCM AR Specialist manages accounts receivable by processing claims, resolving payment discrepancies, and communicating with payers. They analyze patient accounts, maintain quality standards, and prepare appeal letters for denials. A deep understanding of medical coding and third-party billing requirements is necessary. The role requires critical thinking to ensure timely payment resolutions and identify trends in denials.
As an Experience Director at Fantasy, you will oversee talented teams to create experiences that millions of people not only use but love. You will work with forward-thinking organizations to craft experiences that people love and lead a world-class team. This role requires 8+ years of experience in the design industry focusing on creating human-centered digital experiences.
As a Color and Print Specialist, you will provide training and consulting in color management and flexographic printing, focusing on press optimization, platemaking calibrations, and troubleshooting issues. You will support sales efforts with demos and benchmarks, ensuring high customer satisfaction in the printing workflows.
The Customer Experience Specialist ensures excellent service delivery by assisting customers via phone, email, and chat. Key responsibilities include managing live event issues, troubleshooting AV equipment, documenting incidents, processing inquiries in CRM, and providing administrative support to the sales team. The goal is to maintain exceptional customer satisfaction.
The Customer Support Associate is responsible for managing customer cases, troubleshooting issues with Elation and Passport applications, and ensuring timely responses and resolutions. This role requires collaboration with internal teams and escalating complex cases as needed, all while providing excellent customer service and maintaining detailed organization of support tickets.
As a Coding Client Success Specialist at WellSky, you will conduct quality assurance reviews of documentation, provide feedback on coding, and maintain coding certifications. You will also work on improving client processes and participate in discussions to enhance client satisfaction.
The Fulfillment Support Specialist will manage logistics and client projects, ensuring effective and efficient fulfillment. Key responsibilities include collaborating with teams, troubleshooting software issues, and providing documentation support. The role involves customer communication and resolving fulfillment concerns to enhance user experiences.
The Customer Success Manager will act as the primary interface between customers and Abnormal's internal teams, ensuring customer satisfaction, driving platform adoption, and aligning on value objectives. Responsibilities include managing success plans, engaging with senior decision-makers, and providing product education.
Top Companies in New York City, NY Hiring Customer Success Roles
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