Top Customer Success Jobs in New York City, NY

The Vice President of Customer Success will lead the customer success strategy for Braze, focusing on customer satisfaction, retention, and growth. Responsibilities include mentoring the team, collaborating with cross-functional teams, and advocating for customer needs, while ensuring alignment with business goals and industry trends.

As a Customer Success Manager at Addition Wealth, you'll manage key customer relationships, lead customer support functions, and build operational tests and processes. The role involves streamlining operations while driving exceptional business results in a fast-paced environment.

The Customer Success Manager at Arrow is responsible for enhancing customer relationships within the CloudHealth portfolio by driving sales growth, managing new business opportunities, and engaging with partners and existing clients. This role focuses on proactive communication with customers and strategic partners to ensure retention and sales development.

The Customer Success Strategy & Operations Lead at Notion will support the global Customer Success team in ensuring high-value customers realize value with the software. Responsibilities include strategic advising, KPI ownership, operational management, program management, and driving technical innovation. The role involves cross-functional collaboration and influence.

The Service Desk Specialist I provides technical support for Grubhub employees, manages onboarding and hardware, and offers assistance with desktop applications and AV events. The role involves troubleshooting Windows and Mac issues, collaborating with IT teams, and addressing support tickets, ensuring efficient problem resolution.

The EHS Specialist will implement the EHS program for NBC Sports, ensuring compliance with safety regulations, managing training systems, tracking incidents via Gensuite, and analyzing production plans for EHS issues. They will also develop reports for management and participate in relevant events.

As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.