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Top Customer Success Jobs in New York City, NY
The Customer Support Analyst I is responsible for resolving customer inquiries related to Cority's product suite, providing technical support, collaborating with other teams, and maintaining case records. This role requires troubleshooting basic issues, managing customer communications, and contributing to process improvements while working in a rotating shift schedule.
The Associate Customer Success Manager will drive product adoption, assist customers through their lifecycle, and help ensure customer satisfaction and retention. Responsibilities include monitoring customer engagement, facilitating renewals, and implementing customer onboarding processes. The role requires effective communication with clients and internal teams.
The Senior Customer Solutions Engineer delivers exceptional customer experiences and solutions for Rocket's modernization products, particularly the IBM Omegamon product family. Responsibilities include providing expertise, training, and guidance during product implementation and ongoing support, while ensuring customer satisfaction and maintaining best practices. Collaboration with internal teams and customers is key to resolving complex issues and ensuring successful product outcomes.
The Client Success Manager will manage relationships with clients, drive growth and optimization for clinics using the EngagedMD platform, and collaborate with internal teams. Responsibilities include implementing new products, cross-selling, and ensuring client satisfaction in the new healthcare markets.
As a Sr. Technical Support Engineer at ScienceLogic, you will provide high-quality enterprise-level technical support for ScienceLogic products, handling advanced customer issues, leading support efforts, mentoring team members, and coordinating with various internal teams to ensure customer success. You'll engage with complex Linux-based applications and monitoring tools to improve processes and innovate the support experience.
The Technical Partner Success Manager helps partners maximize their investment in ConnectWise by developing operational plans, advising on product adoption, monitoring usage, and building strong relationships. This role involves collaboration with cross-functional teams and requires knowledge of business challenges and strategies to drive partner satisfaction and success.
As the Onboarding Manager at Boulevard, you will lead a team of Onboarding and Migration Specialists to deliver exceptional onboarding experiences. Responsibilities include team development, operational support, strategic communication, and process improvement to align with business goals and enhance customer satisfaction.
The Customer Success Manager at Givzey will manage a book of business to ensure successful deployment and adoption of Givzey solutions, enhancing customer satisfaction and retention. Responsibilities include maintenance of customer communications, documenting renewal strategies, and overseeing implementation and training. A strong focus on nonprofit fundraising experience is required, alongside skills in problem-solving and time management.
As a Senior Client Success Manager, you will onboard and support clients using Direct Marketing Services, optimize and manage unique marketing campaigns, build and maintain client relationships, and enhance client satisfaction through proactive engagement and problem-solving.
Customer Success Managers at Trella Health are responsible for supporting new and existing customers through their journey, ensuring account health and retention. They build relationships with customers, facilitate implementations, and identify solutions to their challenges while promoting the value of Trella's offerings.
Top Companies in New York City, NY Hiring Customer Success Roles
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