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Top Customer Success Jobs in New York City, NY
The Customer Support Specialist will act as the first responder for all customer inquiries, troubleshooting technical issues, providing guidance on platform use, and ensuring excellent customer service. The role involves direct communication with clients via email and live chat to resolve their concerns efficiently.
The Sr Specialist in Revenue Strategy and Operations is responsible for developing business cases, analyzing performance, and collaborating across functions to drive strategic decisions that align with company objectives. The role involves centralizing data, maintaining partnerships with teams, and acting as a subject matter expert for leadership presentations.
The Customer Success Manager at Securly will manage relationships with approximately 300 school districts, focusing on customer satisfaction, retention, and account growth. Responsibilities include relationship management, needs assessment, upselling, and delivering exceptional customer service to enhance client engagement and satisfaction.
Crystal Dynamics invites talented individuals to submit their applications for future roles at the studio. They emphasize the importance of diverse perspectives and innovative ideas in fostering a creative workplace. Candidates of all experience levels are welcome, whether they are seasoned veterans or new in the industry.
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.
As a Customer Success Manager at Secureworks, you will be responsible for nurturing relationships with strategic accounts, ensuring customers maximize their investment in Secureworks’ software, driving adoption and satisfaction, and collaborating with cross-functional teams to enhance customer success.
The Senior Specialist, Client Partnerships will lead client relationships in the Consumer Product Goods sector, driving revenue and developing strategies to connect with marketing leaders. Responsibilities include outreach, campaign strategy consultation, and educating clients on unique solutions. The role requires a strong background in marketing and sales and a proven ability to build long-term partnerships.
As a Training and Support Consultant, you will provide exceptional customer support and training for clients at Newbook. Your responsibilities include troubleshooting technical issues, conducting tailored training sessions, and ensuring customer satisfaction by maintaining strong client relationships and managing documentation in the CRM.
As a Customer Success Manager, you will onboard new clients, conduct training sessions, provide ongoing support, manage client relationships, gather feedback, and collaborate across teams to enhance customer satisfaction using PreciTaste's AI solutions.
As an Enterprise Customer Success Manager at Scribe, you'll onboard and drive adoption for Enterprise customers, maintain engagement with stakeholders, pursue expansion opportunities, and manage contract renewals while ensuring a seamless customer experience.
Top Companies in New York City, NY Hiring Customer Success Roles
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