Top Customer Success Jobs in New York City, NY

As a Product Support Engineer, you will investigate customer-reported issues, maintain relationships with enterprise support customers, and analyze complex problems. You'll work with technical teams, ensure customer satisfaction, and provide regular updates. Strong communication and critical thinking skills are essential.

The Customer Solutions Engineer will help customers configure and integrate Anomalo's data quality platform, leading architecture discussions, providing implementation training, and managing customer support post-sales. They will also build internal processes and tools, and work proactively to ensure smooth deployments.

The Customer Success Manager will ensure outstanding customer experiences at AssemblyAI by onboarding and supporting customers in utilizing Speech AI technology. Responsibilities include managing a client portfolio, identifying product integration opportunities, leading meetings, and providing insights for product development.

The Customer Onboarding Manager at Human Interest is responsible for leading a team of specialists to ensure efficient onboarding processes for clients. This includes managing goals, strategizing internal promotions, addressing customer escalations, and continuously improving onboarding metrics and processes.

As a Customer Care Associate for Group Orders, you will support clients and restaurant partners, manage order-related issues, handle customer inquiries promptly, and uphold company service standards. The role involves collaboration with management to enhance operational methods and strategies.

The Success Specialist at Storable provides essential administrative and operational support to the Tenant Insurance Success Team, ensuring efficient operations and outstanding service. Key responsibilities include task prioritization, critical task management, weekly check-ins with Success Managers, administrative support in ZOHO CRM, and progress tracking for enablement.

The Customer Success Manager will engage with district customers, ensuring satisfaction and maximizing the value of services provided by Parallel. Responsibilities include managing the customer lifecycle, building relationships, driving adoption of services, and collaborating with internal teams for support.