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Top Customer Success Jobs in New York City, NY
The Customer Success Manager will manage incoming accommodation requests and provide clients with personalized housing options using AltoVita's software. Responsibilities include maintaining relationships with hospitality partners, conducting property inspections, reporting on conversion figures, and optimizing customer success technology, all while thriving in a fast-paced environment.
The Customer Support Team Leader will lead a team of customer support agents in delivering exceptional service to healthcare facilities. Responsibilities include coaching team members, handling escalations, monitoring performance metrics, fostering a culture of learning, and implementing process improvements to optimize customer satisfaction.
The Administrative Compliance Specialist at Helen of Troy will manage compliance testing for new products and material changes, coordinate with third-party labs, and ensure products meet market-specific safety standards. Responsibilities include reviewing lab reports, maintaining compliance documentation, and cross-functional collaboration to address product safety inquiries.
The Customer Support Manager at Runwise is responsible for providing exceptional assistance to clients by troubleshooting issues and enhancing energy system efficiency. This role involves real-time communication, problem-solving, and adapting settings for heating systems, ensuring client satisfaction and energy reduction goals are met.
As a Trademark Docketing Specialist at Alt Legal, you will provide docketing support for trademark prosecution and enforcement matters, update docket records, generate reports, and assist in onboarding clients while collaborating with a core team to enhance workflow processes.
The Technical Account Manager provides dedicated support to customers by understanding their business needs and delivering tailored solutions using Mindbody products. They manage customer relationships, educate clients on technical features, coordinate issue resolution, and track engagements to ensure customer success and satisfaction.
As a Blaster, you will conduct field tests to determine required explosives, arrange and detonate shots while ensuring safety protocols, coordinate with the shot crew, and complete necessary paperwork, all while adhering to customer and regulatory requirements.
The Customer Success Engineer at Zipline supports the frontline Customer Support team and Account managers by providing technical solutions to complex customer issues. The role involves identifying system problems, developing custom scripts, maintaining documentation, and automating repetitive tasks to enhance customer satisfaction and service delivery.
The Relationship Specialist I engages with members both in-person and over the phone to enhance relationships and provide exceptional service. Responsibilities include processing transactions, cross-selling financial products, addressing member needs, and educating members on financial solutions while fostering positive member experiences.
As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.
Top Companies in New York City, NY Hiring Customer Success Roles
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