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Top Customer Success Jobs in New York City, NY
The Technical Account Manager will partner with customers to ensure effective utilization of ForgeRock solutions, provide technical recommendations, assist with product configurations and upgrades, conduct business reviews, and manage support ticket escalations. The role also involves collaboration with various teams and ensuring compliance with industry standards, while promoting customer success and retention.
As an Ambassador for Open, you will build a community and promote Open's mindfulness practices by engaging with your followers and sharing your experiences. You'll earn commission by encouraging new users to try Open's classes through your promo code and will participate in promotional activities across various channels.
As a Growth Enrollment Specialist at Carda Health, you will manage processes to drive growth in patient enrollment, serving as the first point of contact for interested patients. Your role includes converting inquiries into enrollments, handling insurance discussions, collaborating with teams to improve operational workflows, and executing key projects to enhance patient experience.
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As a POS Technical Support Representative, you will assist customers in resolving issues with their POS systems and credit card terminals. Responsibilities include analyzing call logs, diagnosing problems, providing solutions through various communication channels, and maintaining strong customer relationships. You will also contribute to improving terminal performance and collaborate with team members to meet project deadlines.
As a Sr. Technical Account Manager, you will be the main point of contact for customers, ensuring satisfaction with the product. You will train customers, demonstrate new features, build strong relationships, engage in regular meetings, and address support escalations. Additionally, you'll collaborate with the product team on customer feature requests and seek new use cases.
The Client Manager will create a seamless experience for clients by coordinating care plans with partner agencies, providing exceptional service to clients and caregivers, and collaborating across teams for effective client management. Key responsibilities include managing partner relationships, guiding clients through the care process, and overseeing staffing and scheduling to ensure quality care.
As an Implementation Manager, you'll onboard clients, train them on the platform, conduct impact assessments, and ensure customer retention through effective communication and relationship management. You'll work cross-functionally with teams to enhance customer experience and success on the platform.
As a Controls Specialist, you'll install, commission, and test control systems for data centers, focusing on HVAC and building automation. Responsibilities include optimizing performance, maintaining documentation, collaborating with teams, and ensuring compliance and safety standards are met.
The Athletics Tickets Representative at Brown University is responsible for selling tickets, managing will-call, providing customer service, and assisting guests at athletic events. Duties include processing sales in AudienceView, ensuring compliance with cash control processes, and helping guests with online ticket purchases.
As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. You'll be the main contact for customer relationships, conducting strategic reviews, and providing consultative support while advocating for customer needs internally. Strong communication and organizational skills are essential to navigate complex challenges and establish trusted partnerships.
Top Companies in New York City, NY Hiring Customer Success Roles
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