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Top Customer Success Jobs in New York City, NY
The Head of Customer Support will lead the customer support team to enhance customer satisfaction by managing onshore and offshore resources, ensuring effective multi-channel support, resolving technical issues, and driving continuous improvement in customer experience and operational efficiency.
As a Loss Control Representative, you'll assess commercial auto risks, improve risk selection, and provide services to enhance relationships with agency partners and insureds. Your role involves creating loss control reports, using technology for risk reduction, and assisting with special projects while also performing training and communication duties.
The Enterprise Customer Success Manager at Orum is responsible for owning the customer lifecycle, from onboarding to renewal achievement. They work closely with customers to improve their sales development efforts and ensure success with Orum. The role involves mentoring, project management, consulting, and product specialization.
As a Customer Support Specialist at Preply, you will assist users by addressing their queries and resolving issues through written communication. You'll collaborate with product teams to ensure customer satisfaction and gather feedback for improvement.
The Training Specialist, Level 2 delivers training programs to educate business customers on Keeper's cybersecurity software. Responsibilities include conducting virtual training sessions, creating engaging training materials, assessing customer training needs, and maintaining organized training resources.
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
As a Senior Customer Success Manager at Reprise, you will drive the adoption of the Reprise platform, manage customer relationships, streamline demo strategies, and help customers achieve their business goals while identifying opportunities for expansion and improvement.
Vultr is seeking individuals to apply for general roles, encouraging talent to submit their applications irrespective of current job openings. The company prioritizes inclusivity and diversity, and emphasizes its commitment to privacy and personal data management in its operations.
Outlier is seeking skilled Portuguese writers to assist in training AI models by reviewing and writing in Portuguese. This remote, flexible role involves classifying AI-generated responses and ensuring factual accuracy in content. Candidates should have background in writing or translation.
Top Companies in New York City, NY Hiring Customer Success Roles
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