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Top Customer Success Jobs in New York City, NY
The Customer Success Manager will manage a portfolio of small accounts, ensuring customer engagement and success with Virtru’s data protection products. Responsibilities include onboarding, training customers, managing renewals, analyzing usage, and refining success processes. Strong technical communication skills are crucial to facilitate interactions with both technical and non-technical users.
As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.
As a Customer Success Manager at UpKeep, you will oversee a portfolio of accounts, drive product adoption, mitigate churn risks, and identify expansion opportunities. You'll engage with customers through various channels to ensure satisfaction and promote the value of UpKeep's platform, working closely with cross-functional teams to improve the customer experience.
The Customer Success Manager at Truleo will oversee customer relationships, develop strategies for retention and growth, analyze customer feedback and data, and work closely with cross-functional teams to improve product offerings. The role is focused on maintaining long-term relationships and providing value throughout the customer partnership.
As a Customer Success Associate at Morning Consult, you will manage a portfolio of 40-50 accounts, ensuring clients maximize their use of syndicated data products. Your role includes onboarding new clients, developing relationships, addressing issues, and identifying upsell opportunities while representing client feedback internally.
As an Integrations Specialist at Siteline, you will drive ERP integrations, support onboarding processes, solve technical challenges, manage documentation and support teams, and collaborate with internal teams to enhance integration processes for customers in the construction sector.
The Supervisor, Customer Engagement oversees customer service activities by managing a team of Client Engagement Specialists, resolving client issues, monitoring support workflows, and preparing reports on performance metrics and improvements.
As an Enterprise Customer Success Manager, you will manage the customer journey for enterprise accounts, focusing on onboarding, training, engagement, and renewals. You will collaborate with teams to ensure customers maximize value from SeekOut's platform, leveraging your knowledge in recruiting and HR technology to solve user challenges and enhance the customer experience.
The Specialized Instruction Educator will provide remote special education support, develop individualized lesson plans, manage IEPs, collaborate with families, and conduct assessments to improve reading and writing skills for students with learning differences.
The Customer Support Specialist at ABC Legal Services will assist process servers by answering inquiries, resolving issues, overseeing case distribution, and monitoring performance. They will use the Skye application to ensure tasks are managed effectively and will collaborate with team members to improve processes.
Top Companies in New York City, NY Hiring Customer Success Roles
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