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Top Customer Success Jobs in New York City, NY
The Private Client Relationship Manager is responsible for strategizing new account placements, advising clients on insurance needs, negotiating with underwriters, managing renewal processes, and ensuring high levels of customer satisfaction. Additional duties include proposals creation, claims reporting, workflow planning, and basic administrative support.
The Carline Specialist / Virtual Technician provides expert technical assistance to automotive technicians in diagnosing and repairing vehicle issues, focusing on Chrysler systems. Responsibilities include using factory repair information, performing diagnostic testing, and authoring clear documentation to ensure repairs are accurate and efficient.
As a Customer Success Manager at Pulley, you will lead customer relationships, advocate for best practices, drive customer retention, gather feedback for product improvements, and collaborate with cross-functional teams to develop future solutions.
The Customer Support Specialist at Whop will manage user inquiries via Intercom, troubleshoot issues, and work collaboratively to enhance customer satisfaction. The role involves direct communication with customers, problem-solving, and participating in team meetings to improve support services. Prior experience in customer support is required, along with strong communication skills.
The Client Support Specialist assists in managing client accounts with support from the Client Delivery Manager. Responsibilities include coordinating the annual enrollment process, ensuring client materials meet quality standards, providing communications, and managing projects under tight deadlines.
As a Customer Success Manager at Doxel AI, you will be responsible for driving value for strategic customers by demonstrating product impact, enabling effective use of datasets, managing customer support, and building strong relationships with key stakeholders to maximize customer adoption and success.
The Technical Integration Specialist - API provides advanced technical services and support for customer and third-party vendor API integrations for Nextech Software Products. Responsibilities include resolving integration issues, supporting customers, maintaining a knowledgebase, and working with technical teams to ensure smooth integrations.
The Compensation Analyst is responsible for researching and analyzing compensation data, developing competitive compensation programs, and supporting various compensation-related tasks including administration of salary ranges and equity programs. The role requires strong analytical skills, attention to detail, and the ability to collaborate across teams.
The Customer Success Manager will oversee the entire post-sale customer journey, focusing on training, building relationships, monitoring customer health, and enhancing customer satisfaction. The role involves strategic advice, upselling, managing customer data in a CRM, and ensuring product updates meeting customer needs.
As a Senior Customer Success Manager at Attentive, you will manage strategic client relationships, guiding their program strategy, revenue forecasting, and account growth. You'll provide consultative support and lead discussions to identify product opportunities while working closely with cross-functional teams to maximize customer value and satisfaction.
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