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Top Customer Success Jobs in New York City, NY
The Client Success Manager at Xceptor ensures that clients maximize their benefit from the partnership, achieving and exceeding their objectives through the development of product knowledge and strong relationship management. The role involves client satisfaction management, driving adoption, providing expertise for client success, and executing strategies for ongoing value.
The Portfolio Manager will lead the development and implementation of quantitative strategies within EG's systematic multi-PM platform, supported by advanced technology and risk management frameworks. The role emphasizes autonomy, collaboration, and a passion for market efficiency.
As a Product Support and Operations Specialist, you'll provide exceptional support to Via's partners, focusing on ticket resolution and improving their experience with the technology. Your role includes understanding the product intricacies, working cross-functionally with various teams, and advising partners based on their needs and challenges.
The Customer Success Manager will support the customer journey by providing strategic consultations using the nTopology platform, ensuring customer satisfaction, and facilitating renewals. Responsibilities include customer engagement, feedback representation, and collaboration with sales and product teams to drive customer success and adoption.
As Manager of Client Solutions at Tubi, you will develop advertising strategies and custom solutions for clients, collaborate with cross-functional teams, and drive growth in advertising solutions. The role requires strategic thinking and strong presentation skills to effectively communicate with stakeholders and deliver measurable results.
The Administrative Specialist will assist the management team with daily administrative tasks, including organizing records, drafting correspondence, scheduling appointments, and supporting office operations. This role requires collaboration with team members and completion of special projects as assigned.
The Onboarding Specialist is responsible for guiding customers through the onboarding process, approving accounts, and supporting account openings and closings. This role involves investigating and resolving issues, developing client relationships, and improving processes to enhance service quality. The specialist will communicate effectively with stakeholders and maintain client records while adhering to compliance requirements.
As a Customer Support Representative at Synthesia, you'll respond to customer inquiries across various platforms, provide accurate information and support, escalate complex issues, collaborate with technical support teams, and record customer information in CRM systems. You'll also work towards individual and team performance metrics while continuously improving your product knowledge.
The SEO Success Manager will engage and enable customers to effectively use the Botify platform, overseeing onboarding and project execution. Responsibilities include training, platform configuration, project management, providing technical support, and maintaining documentation. The role demands strong technical SEO knowledge and exceptional problem-solving skills to ensure customer satisfaction and success.
The Summer Associate will link clients with expert knowledge, managing communications and projects while recruiting experts under tight deadlines. Responsibilities include understanding market contexts and coordinating client-expert interactions, all within a fast-paced environment.
Top Companies in New York City, NY Hiring Customer Success Roles
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