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Top Customer Success Jobs in New York City, NY
As an Enterprise Client Success Manager, you will manage client relationships, drive product adoption, provide strategic consulting, and ensure client satisfaction to retain revenue. You will collaborate with various teams to deliver effective client solutions and stay informed about industry trends.
As a Senior Manager of Customer Experience at Material Bank, you will lead customer-facing teams, develop and implement strategies for enhancing customer engagement, manage onboarding and support processes, and collaborate with cross-functional teams to improve customer satisfaction and drive loyalty. You will also analyze key metrics and coach your team to deliver exceptional service.
The Senior Manager of Client Research at Invesco will lead global research programs, evaluate marketing campaign effectiveness for Invesco QQQ, and synthesize insights to drive strategic decision-making. The role requires analytical skills, collaboration with cross-functional teams, and effective communication of insights to stakeholders.
The Administrative Assistant role supports senior professionals by managing calendars, answering calls, coordinating travel arrangements, maintaining files, processing invoices, and handling ad-hoc projects. Strong organizational, communication, and Microsoft Office skills are vital for success in this fast-paced environment.
The Customer Success Specialist will manage a portfolio of Enterprise customers, acting as their primary contact to help them achieve strategic goals using the Ultimate platform. Responsibilities include building relationships, developing Success Plans, training on product features, and ensuring contract alignment while identifying expansion opportunities.
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The Senior Customer Success Manager will manage and expand relationships with key B2B clients, focusing on onboarding, adoption, and revenue growth. Responsibilities include collaborating with sales teams, tracking metrics, identifying upsell opportunities, and providing consultative guidance to clients for optimal product utilization.
As a Customer Success Manager at CarbonChain, you will drive value for customers in achieving their climate goals, develop customer success plans, and collaborate with cross-functional teams to enhance customer experience while becoming an expert in decarbonization.
The Client Support Engineer will act as the main contact for resolving client issues, requiring technical knowledge and strong communication skills. Responsibilities include troubleshooting issues, managing the support process, and collaborating with internal teams while maintaining expertise in syndicated loans and the platform.
The Client Support Specialist will manage inbound support requests related to life insurance queries, ensure accurate processing of client modifications, verify coverage for new customers, and maintain strong relationships with brokers. Responsibilities include identifying knowledge gaps, solving escalated issues, and supporting the development team with new products.
The Client Partner at AnalogFolk Group will lead major client relationships, enhance the agency's reputation, and ensure high-quality work across their portfolio. They will drive strategic client initiatives, manage budgets, and identify new business opportunities while fostering a collaborative team environment.
Top Companies in New York City, NY Hiring Customer Success Roles
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