Top Customer Success Jobs in New York City, NY

The Client Training Associate will provide training on Aloha POS systems, execute pre-defined training curricula, manage client communications, and ensure successful installations. Responsibilities include hands-on installations, maintaining POS systems, and supporting clients during go-live. This role involves travel and physical work, requiring good communication and problem-solving skills.

As a Customer Success Manager, you will manage a portfolio of SMB customers, ensuring exceptional service, develop growth strategies, handle high-volume communication, build relationships, identify upselling opportunities, maintain CRM activity, and advocate for customer feedback to drive product improvement.

The Assurance Resource Management Specialist will coordinate scheduling for assurance engagements, optimize resource allocation, and collaborate with teammates to ensure effective workload balancing while adhering to client deadlines. The role emphasizes the use of automation and thorough understanding of skills and service offerings.

The Client Advisor at AMIRI is responsible for providing exceptional client service, achieving sales goals, and building lasting client relationships. Key duties include engaging with clients, resolving issues, merchandising, and maintaining a positive team environment. Experience in retail and luxury goods is preferred, along with strong communication and organizational skills.

The Senior Client Development Manager leads business development strategies, collaborates with various practice groups, develops marketing campaigns, and manages client relationships to drive client retention and expansion. This role involves considerable coordination across marketing and practice management teams, as well as overseeing events and proposals to enhance practice recognition.

The Senior Client Payment Specialist will support the Head of Client Payments by managing client payment processes, ensuring compliance with regulations, and resolving inquiries effectively. Responsibilities include settlement oversight, cash management, and collaboration with internal and external stakeholders to enhance payment operations.

The Community Engagement Specialist will engage vulnerable patients through community outreach, build trust, and foster relationships with local partners. The role involves piloting outreach tactics and encouraging patient participation in the Galileo care model, requiring strong communication skills and a proactive approach to problem-solving.