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Top Customer Success Jobs in New York City, NY
The Senior Client Payment Specialist will support the Head of Client Payments by managing client payment processes, ensuring compliance with regulations, and resolving inquiries effectively. Responsibilities include settlement oversight, cash management, and collaboration with internal and external stakeholders to enhance payment operations.
The Retention Field Representative focuses on retaining membership, conducting outreach to members through calls and community events, and ensuring compliance with corporate policies. Responsibilities include educating members on Fidelis Care products, resolving inquiries, and maintaining member records using systems like Sales Force. Fluency in Cantonese and Mandarin is required to assist diverse members.
The Community Engagement Specialist will engage vulnerable patients through community outreach, build trust, and foster relationships with local partners. The role involves piloting outreach tactics and encouraging patient participation in the Galileo care model, requiring strong communication skills and a proactive approach to problem-solving.
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The Senior Strategic Customer Success Manager will enhance customer satisfaction and retention by managing key client relationships, identifying upsell opportunities, conducting business reviews, and ensuring successful onboarding of Darktrace solutions for enterprise clients. The role entails close collaboration with cross-functional teams to align product offerings with customer needs and actively address risks to renewals.
As an Entry Level Customer Specialist, you'll provide exceptional customer service, assist clients through various channels, collaborate with teams to ensure client satisfaction, participate in marketing campaign execution, and maintain client records while enhancing service practices.
The Production Specialist will handle printing, scanning, and copying jobs while maintaining equipment and assisting in inventory management. They will also provide customer assistance and support the production team to enhance efficiency.
The Customer Success Senior Manager will build and lead the Customer Success team, nurture client relationships, oversee onboarding and product adoption, develop retention strategies, manage performance metrics, and collaborate across functions to enhance customer experience.
The Cost Management and Estimation Specialist will develop cost estimates and track expenditures for interior construction projects. Responsibilities include collaborating with teams, managing budgets, reviewing costs, and handling change orders. The role requires strong analytical skills and proficiency in estimating software and Excel.
The Client Consultant will manage and grow relationships with high net worth individuals, supporting their investment journey with Yieldstreet. Responsibilities include educating clients on investment strategies, providing tailored solutions through consultative selling, and maintaining ongoing engagement and service excellence. The role also requires interaction with various teams and some travel to meet clients at events.
As an Enterprise Client Success Manager, you will manage client relationships, drive product adoption, provide strategic consulting, and ensure client satisfaction to retain revenue. You will collaborate with various teams to deliver effective client solutions and stay informed about industry trends.
Top Companies in New York City, NY Hiring Customer Success Roles
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