Top Customer Success Jobs in New Orleans, LA

The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.

As a Retention Specialist, you will handle inbound and outbound calls to retain customers, resolve their issues, and meet sales targets. You will utilize empathy and problem-solving skills while providing excellent communication and time management.

The Customer Success Executive manages customer relationships post-sale, focusing on retention, expansion, and satisfaction. Responsibilities include developing trusted relationships, driving product adoption, identifying upsell opportunities, managing customer metrics, and collaborating with various teams to ensure customer success and alignment with business goals.

As an ERP Software Implementation Specialist, you will configure software, train customers, and consult on system changes, with a focus on the agricultural industry.

As a Cloud Support Engineer at Thales, you will handle Level-2 and Level-3 support cases, assist customers and partners, and work with internal teams to resolve technical issues. You'll also mentor junior engineers and contribute to the knowledge base.

As a Cloud Support Engineer, you will handle Level-2 and 3 support cases, conduct technical analysis, escalate issues, and mentor Level-1 engineers, focusing on customer satisfaction and product enhancement.

The Client Strategist manages a portfolio of clients, leading marketing strategies, ensuring client success, and communicating effectively across teams.