Top Customer Success Jobs in Nashville, TN

The Customer Success Manager at Redis is responsible for building customer relationships, ensuring maximum value from the company's solutions, and driving customer satisfaction and retention. The role involves onboarding customers, identifying growth opportunities, delivering business reviews, and collaborating with cross-functional teams to enhance product usage and renew contracts.

The Partner Success Manager at SonicWall is responsible for managing customer inquiries, improving service operation processes, and collaborating with various teams to resolve issues. This role requires excellent problem-solving and communication skills while providing customer service support and documentation throughout the process.

The Customer Success Engineer at Zipline supports the frontline Customer Support team and Account managers by providing technical solutions to complex customer issues. The role involves identifying system problems, developing custom scripts, maintaining documentation, and automating repetitive tasks to enhance customer satisfaction and service delivery.

The Client Success Manager will lead efforts to enter new market segments, service clients, and manage relationships while generating insights on sustainability and collaborating on special projects. The role emphasizes sustainability topics relevant to palm oil, rubber, and cocoa, with a focus on improving farmer livelihoods and enhancing client value.

The Customer Success Associate will serve as the primary relationship driver for Promenade's floral partners, managing user support requests across various platforms and advocating for exceptional customer service. Responsibilities include diagnosing support issues, improving user experience, and promoting the use of Promenade’s products to enhance local business connections.

The Customer Success Manager at Securly will manage relationships with approximately 300 school districts, focusing on customer satisfaction, retention, and account growth. Responsibilities include relationship management, needs assessment, upselling, and delivering exceptional customer service to enhance client engagement and satisfaction.

The Customer Success Manager at Marigold will manage an enterprise portfolio, focusing on customer retention, satisfaction, and growth through proactive consultative success. Responsibilities include leading strategic meetings, advocating for product enhancements, and collaborating with sales throughout the customer lifecycle.

The Customer Success Manager will partner with customers to achieve their security objectives, drive product adoption, and enhance the value of their investment. Responsibilities include managing customer journeys, collaborating with technical teams, leading business reviews, and building strong relationships across customer organizations.

The Customer Success Manager at Nooks is responsible for ensuring mid-market and enterprise customers maximize their use of Nooks' solutions. They will onboard customers, maintain relationships, analyze usage metrics, conduct check-ins, and provide technical support, focusing on customer value to drive renewals and potential upsells.

The Customer Success Manager for SMBs at Nooks is responsible for onboarding new accounts, maximizing customer value, and ensuring customer satisfaction. They analyze usage metrics, monitor health metrics, assist with technical support, and provide feedback to inform product development. This role requires managing over 100 accounts and involves communicating effectively with customers and stakeholders.

As an Enterprise Customer Success Manager at Scribe, you'll onboard and drive adoption for Enterprise customers, maintain engagement with stakeholders, pursue expansion opportunities, and manage contract renewals while ensuring a seamless customer experience.

The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.

The Associate Customer Success Manager will drive customer product adoption and ensure satisfaction throughout the customer lifecycle. Responsibilities include monitoring engagement, facilitating renewals, providing implementation support, and communicating value to customers. The role also involves gathering feedback to enhance product offerings and maintaining effective communication using both automated and manual processes.

As an Account Manager in the Client Success Team, you will build relationships with clients, inform them of new products, and help them maximize their use of Subsplash's platform. Your role involves consulting, educating clients, and focusing on retention and revenue growth.

As a Senior Customer Success Manager at Appinio, you will manage a portfolio of clients, acting as their primary advisor. Your role involves understanding clients' challenges, conducting workshops, monitoring customer activity, managing subscriptions, and identifying growth opportunities. You will collaborate cross-functionally to enhance the customer experience and ensure long-term satisfaction.

The Senior Manager of Customer Experience will act as the main liaison for key customers, overseeing their strategic needs, improving system performance through collaboration with engineering and operations, and leading cross-functional projects to enhance customer experience. Responsibilities also include mentoring a team and driving strategic initiatives to foster business growth.

The Strategic Customer Success Manager at HappyCo will build and protect customer relationships, deliver exceptional service, and collaborate cross-functionally to address customer needs. Responsibilities include managing strategic accounts, driving process improvements, engaging with product feedback, and developing Success Plans to ensure customer success and retention.