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Top Customer Success Jobs in Madison, WI

884+ Job Results
8 Days Ago
Madison, WI
Remote
900 Employees
Senior level
900 Employees
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
8 Days Ago
Madison, WI
Remote
3,000 Employees
147K-163K Annually
Senior level
3,000 Employees
147K-163K Annually
Senior level
eCommerce • Food • Software
As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+38 More
8 Days Ago
Madison, WI
Remote
86 Employees
Entry level
86 Employees
Entry level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More

Featured Jobs

8 Days Ago
Madison, WI
Remote
340 Employees
Junior
340 Employees
Junior
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
9 Days Ago
Madison, WI
Remote
400 Employees
Entry level
400 Employees
Entry level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
Top Benefits:
401-K
401-K Matching
Company Outings
+36 More
11 Days Ago
Madison, WI
Remote
300 Employees
Senior level
300 Employees
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+37 More
12 Days Ago
Madison, WI
Remote
80 Employees
Entry level
80 Employees
Entry level
Data Privacy
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
Top Benefits:
401-K
Company Equity
Company Outings
+33 More
12 Days Ago
Madison, WI
Remote
235 Employees
Junior
235 Employees
Junior
Fintech • Real Estate • Software • Financial Services • PropTech
As a Call Center Servicing Specialist at Hometap, you'll provide exceptional customer service by responding to homeowner inquiries via calls and emails. You'll also explain investment and insurance documents, create settlement statements, and review subordination requests, while maintaining accurate records in the system.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
12 Days Ago
Madison, WI
Remote
320 Employees
60K-81K Annually
Entry level
320 Employees
60K-81K Annually
Entry level
Fintech • Real Estate
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
12 Days Ago
Madison, WI
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech • Software
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+31 More
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