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This is an invitation to join a talent community for Senior Operations Leaders at HelloFresh. Members receive updates on job openings, events, and career advice. HelloFresh aims to innovate in the meal kit industry, providing opportunities for members to make an impact and grow their careers.
As a ROC Risk Analyst I, you will produce reports detailing cyber risk profiles, assist in analyzing advanced cyber threats, and develop methodologies to detect threats. You'll collaborate with customers and support incident response efforts using threat intelligence reporting and repository management.
As a Market Intelligence Analyst, you will conduct market research and analysis of the semiconductor capital equipment market, develop financial models, provide strategic recommendations to senior leadership, and collaborate with various teams to implement market strategies and campaigns.
The Senior Analyst - Managed Services provides technical support for Epic EHR applications, performing troubleshooting, system setup, issue management, and documentation to ensure service to complex clients. The role requires managing multiple projects, delivering high-quality customer service, and maintaining relationships with client IT and operations staff, all under the guidance of Senior Application Advisors.
As a Senior Incident Response Analyst, you will lead the incident response team, manage investigations, enhance incident management frameworks, and drive initiatives to improve cybersecurity defenses. Responsibilities include overseeing technical incident response activities, developing and optimizing IR processes, and collaborating with cross-functional teams to achieve cybersecurity goals.
The Senior Manager, Insights Digital Analyst analyzes digital marketing channels using tools like Excel, Tableau, and Python. This role involves leading data collection, campaign analysis, providing strategic insights, mentoring junior analysts, and delivering actionable reports. The position requires a strong understanding of digital channels and exceptional storytelling skills to drive informed marketing strategies.
The Lead, Digital Client Strategy and Analytics will manage key client accounts, enhance their advertising strategies, analyze campaign performance, and guide growth through data-driven insights. Responsibilities include client relationship management, strategic optimizations, and overseeing campaign execution to maximize ROI.
The Data Analyst will support the Data Solutions team at Kalibri Labs, performing analyses and creating reports to meet client needs. Responsibilities include conducting industry analysis, ad-hoc reports, improving processes, and evolving analytical methodologies. The role requires strong analytical skills and collaboration with sales and customer success teams.
The Matter Management & E-Billing Coordinator will oversee legal invoicing, manage relationships with external billing partners, ensure accurate reporting of timekeeper rates, prepare legal spend reports, and respond to inquiries regarding invoices and expense allocations, contributing to operational efficiency within the department.
As a Customer Experience Analyst, you will apply modeling and optimization methods to enhance clients’ IVR operations, analyze data for trends, and recommend improvements to streamline processes. You will use your Mandarin skills to evaluate client IVR calls and help boost customer satisfaction while collaborating with project leads and professional services teams.
The Associate Operations Analyst is responsible for analyzing data to uncover service opportunities within the DSO segment and enhancing efficiencies through reporting. Key tasks include compiling service statistics, producing customer level reports, tracking strategic projects, and improving customer experience.
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